Free Leadership & Management Training

Covering the basics of running a business – starting from the very early stages of creating a business plan through to managing that plan and evaluating the results.

How to release the potential in your workforce, understanding what might motivate the team and how to reward and encourage higher performance.

The principles of good people management – what you have to do, what you should do and what you really must do in the current working environment.

The sessions cover leadership & management as a stand-alone topic supported by other follow-on sessions, for example, managing change, performance management and managing people and teams.

Sales from a people-oriented perspective. Exploring the skills set by providing an overview of the fundamentals of sales, the sales mastery and, if required, managing a sales team.

Everyone has to deal with change; these can be small, major, wanted or imposed. Whilst we know that change is constant Covid-19 has certainly tested our ability to cope. A new responsibility is required for all organisations to learn how to support staff through crisis change.

A multi-layered theme ranges from understanding the value of customers, translating that value to the experience, and building the customer proposition, to improving the customer experience without increasing the workload.

A much-overlooked business/leadership and management technique is the process of evaluating the success of a new initiative or general work. This theme looks at how to measure success and what metrics are available.

Effective communication is an essential tool in achieving productivity and maintaining strong working relationships at all levels of an organisation.

Increase your reputation inside and outside the business to recruit the best and keep them.

An introduction to three distinct, but related, concepts for managing change: curiosity, creativity, and courage.

Improve your LinkedIn activity and develop your online brand.

Understanding the expectations of the learners, the organisations and how planning and evaluation reduce the pressure of teaching.